Privacy Policy
This Privacy Policy explains how Ningbo Chenming Seals Manufacturing Co., Ltd. collects, uses and protects personal information, inquiry data, drawings, operating-condition parameters and other business or technical materials submitted through this website.
Who we are. This website is operated by Ningbo Chenming Seals Manufacturing Co., Ltd. Ceimin develops and supplies PTFE oil seal, spring energized seals, scroll pump sealing strips, non-contact labyrinth seals, wear sleeves, PTFE seals, encapsulated O-rings, rubber oil seals and O-rings for demanding industrial applications.
Information we collect
When you visit this website, submit an inquiry, request seal selection support, upload drawings or contact us, we may collect information necessary for business communication and technical evaluation, including:
- Name, company name, position, telephone number, email address, country or region.
- Product requirements, inquiry content, application industry, equipment type, existing model numbers, samples or business information.
- Operating-condition parameters such as speed, pressure, temperature, media, vacuum level, installation space, shaft diameter, bore diameter, motion type and lubrication state.
- Drawings, photos, specifications, failure images, sample testing information or other technical materials voluntarily submitted by you.
- Basic technical access data such as IP address, browser type, device type, visited pages, visit time and referral source.
- Anonymous data generated by cookies, analytics tools, cache plugins or security plugins.
How we use information
We use collected information to respond to product inquiries, provide seal material and structure recommendations, prepare quotations, support sample confirmation, process orders, arrange delivery, provide after-sales service, improve website content and protect website security.
For industrial applications such as vacuum pumps, air compressors, fluid equipment, mixers, pumps, valves, food and pharmaceutical equipment, semiconductor tools and precision industrial systems, submitted parameters help us evaluate suitable PTFE, FFKM, elastomer, spring and metal sealing solutions.
Inquiry forms, operating conditions and drawings
Forms on this website may request contact details, product requirements, equipment names, operating parameters, media information, drawings, photos, existing model numbers or other seal-selection data.
These materials are used only for product selection, technical communication, quotation confirmation, sample development, order execution, quality traceability and customer service. We do not sell, rent or illegally provide your personal information, drawings, operating-condition data or commercial requirements to third parties.
If drawings, sample photos or technical files involve confidentiality requirements, please tell us when submitting them. We will take reasonable confidentiality measures and limit access to internal technical, sales, quality and production personnel who need the information for business purposes.
Comments, media and uploaded files
If comments are enabled, we may collect data shown in the comment form, visitor IP address and browser user agent to help detect spam and protect the website. If you upload images, drawings or other files, please note that files may contain hidden metadata such as EXIF GPS location, device information or author information. You should remove any information you do not wish to transmit before uploading.
Cookies and similar technologies
This website may use cookies or similar technologies to improve browsing experience, remember limited preferences, analyze website traffic, optimize content and protect website security. You may refuse, block or delete cookies through your browser settings, but some website functions may not work properly if cookies are disabled.
Embedded content and third-party services
Pages may include embedded content from other websites, such as maps, images, forms, videos or articles. Embedded content behaves as if you visited the third-party website directly, and those websites may collect data, use cookies or monitor interactions.
This WordPress website may use form plugins, SEO plugins, cache plugins, security plugins, analytics tools, search-engine webmaster tools, email delivery services, image optimization tools or other third-party services. These tools may process necessary access, form or technical data within their functional scope.
Sharing of information
Except in the following circumstances, we do not sell, rent or illegally provide personal information, inquiry information, drawings or operating-condition parameters to third parties:
- With your explicit consent or authorization.
- When necessary for quotation, sample development, production, quality testing, logistics, after-sales service or technical support.
- To protect website security and prevent fraud, spam or malicious attacks.
- When required by applicable laws, regulations, judicial authorities or administrative authorities.
- When limited sharing with service providers is necessary for website maintenance, email delivery, data storage, logistics, testing or business support.
Data retention
Inquiry information, contact details, drawings, operating-condition parameters and product requirements may be retained for the period necessary for business communication, product selection, customer service, order fulfillment, after-sales support, quality traceability, internal management or legal compliance.
Your rights
If you have submitted personal information through this website, you may contact us to request access, correction or deletion of relevant personal information. We will process reasonable requests within a reasonable time, subject to applicable laws and legitimate business needs. Some data required for contract performance, order traceability, quality traceability, legal compliance, security protection or dispute handling may need to be retained.
International transfer
If you are located outside mainland China, information you submit may be transferred, stored or processed in different countries or regions due to website hosting, email service, customer communication, quotation processing, logistics arrangements or business cooperation. We will take reasonable measures to protect such information.
Protection of business and technical materials
Because this website serves industrial customers, equipment manufacturers, maintenance service providers, engineers and purchasers, submitted information may include equipment operating conditions, seal structures, product drawings, existing model numbers, failure causes, material requirements or other business information. We use these materials mainly for seal selection, material matching, structure design, quotation, sample confirmation, production inspection and quality traceability. Without authorization, we will not use such materials for unrelated public display or external disclosure.
Information security
We take reasonable technical and management measures to protect submitted information against unauthorized access, disclosure, alteration, loss or misuse. However, internet transmission and electronic storage are not absolutely secure, and no method can be guaranteed to be 100% secure.
Children’s privacy
This website is intended for business customers, industrial purchasers, equipment manufacturers, maintenance service providers and related professional users. It is not directed to children. Minors should obtain guardian consent before using this website or submitting information.
Updates to this policy
We may update this Privacy Policy according to website functions, business needs, plugin changes, product and service adjustments or applicable legal requirements. The updated policy will be published on this page and will take effect from the date of publication.
Contact us
If you have questions about this Privacy Policy, personal information protection, drawing confidentiality or use of operating-condition data, please contact us:
- Company: Ningbo Chenming Seals Manufacturing Co., Ltd.
- Website: https://www.chenmingseal.cn/en/
- Email: sales@chenmingseal.com
- Phone: +86 574 8907 9667
- Address: Building 6, No. 777 Jinghua Road, Ningbo High-tech Zone, Zhejiang, China